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FAQ

Q. Where do you deliver to?

A. We deliver throughout the UK and you can order from abroad for delivery to a loved one in the UK. We hope to introduce international delivery in the future so please sign up to our newsletter to be kept up to date.

 

Q. Can I send a box directly to the person I’m buying it for?

A. Yes! We will deliver your gift box to anyone in the UK and you can include a personalised message for your loved one. Messages are written on an A Whale of a Time greetings card.

 

Q. Can I have the box delivered to myself to then give to a loved one?

A. Of course! All of our boxes are delivered in an A Whale of a Time gift box, so they are ready to be sent directly to the recipient or for you to give to them personally. We deliver boxes in a postage bag to help keep the boxes in good condition.

 

Q. What is there is a problem with any of the items in my box?

A. We do our best to ensure all products within our gift boxes arrive in perfect condition but unfortunately, sometimes accidents happen! If a product is broken or has leaked, for example, please email us a photo of the damage so we can arrange for a replacement gift box to be sent.